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- PRIVACY
Privacy Policy
General
You can access and browse the Electro Sonic Group, Inc. (“ESG”) website (the “Website”) homepage without disclosing your personal data. However, while visiting the Website, ESG may ask you to register and/or provide personal data for purposes of interacting with the Website. For example, ESG may ask you for personal data when you activate an on-line account, enter a contest, order catalogues or download material. Personal data that ESG collects may include, but is not limited to, your name, address, telephone number, fax number, email address and billing information.
ESG does not sell, lease or trade personal data to third parties. However, ESG may share personal data with affiliated companies, as required to process your orders or provide you with information or services related to products.
The Website is not intended for children and ESG does not knowingly collect data relating to children.
You may receive periodic catalogues or mailings from ESG with information on new products. If you do not wish to receive such mailings, or if you have any questions relating to this privacy policy, please let ESG know by calling 1-800-56-SONIC or emailing ESG at info@e-sonic.com.
If ESG’s privacy policy changes in the future, it will post such changes to the Website in order to notify you of these changes.
Security
ESG has appropriate security measures in place to protect against the loss, misuse or alteration of information that it has collected from you at the Website. However, the security of the internet cannot be guaranteed. If an incident is reported that affects your information, ESG will comply with all required reporting obligations.
What is CASL?
As of July 1st, 2017, CASL is a new enforced anti-spam law that will apply to all electronic messages (i.e., email, texts) organizations send in connection with a “commercial activity.” Its key feature requires Canadian and global organizations that send commercial electronic messages (CEMs) within, from or to Canada to receive consent from recipients before sending messages. CASL does not apply to CEMs that are simply routed through Canada.
Implied vs. Express Consent
The law defines two types of consent: implied and express. Implied consent is a looser interpretation, whereas express consent requires action from both sender and recipient. Implied consent includes when:
If your recipients don't meet any of the above criteria, then express consent is required before you can send campaigns to them.
Express consent means written or oral agreement to receive specific types of messages, for example, "You want to receive monthly newsletters and weekly discount notifications from Company B."
Express consent is only valid if the following information is included with your request for consent:
Responses and Updates
ESG generally responds to any e-mail questions, requests for service or information, and other inquiries it receives. ESG may also retain this correspondence to improve its products, services and the Website.
Surveys
From time-to-time ESG may request information via surveys. Participation in these surveys is completely voluntary. Survey information will be used to monitor or improve the Website, and/or improve ESG’s customer service and product offerings.
Terms of use
The Website may contain links to third-party sites. The linked sites are not under the control of ESG and ESG is not responsible for the contents of any linked site, any link contained in a linked site, any changes or updates to such linked site, or any transmission from any linked site. When you click on a third-party link, such third-party may collect data about you. ESG encourages you to read each privacy policy of any third-party link you access.
Cookies
A cookie is a piece of information that the Website sends to your browser, which then stores this information on your system. A cookie allows the Website to remember iinformation about your preferences either until you exit your current browser or until you disable or delete the cookie.
License and Site Access
The Website or any portion of the Website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written consent of ESG.
Data Retention
ESG will retain personal data throughout its relationship with you. You may request to have your personal data amended, blocked or removed by contacting ESG as described above. You understand and agree that ESG will retain personal data for a period of time that enables it to maintain business records for analysis and audit purposes, comply with record retention requirements under the law, defend or bring any existing or potential legal claims and address any complaints regarding the services offered by ESG. ESG will discontinue the use and delete such personal data when it is no longer required for these purposes.
General
You can access and browse the Electro Sonic Group, Inc. (“ESG”) website (the “Website”) homepage without disclosing your personal data. However, while visiting the Website, ESG may ask you to register and/or provide personal data for purposes of interacting with the Website. For example, ESG may ask you for personal data when you activate an on-line account, enter a contest, order catalogues or download material. Personal data that ESG collects may include, but is not limited to, your name, address, telephone number, fax number, email address and billing information.
ESG does not sell, lease or trade personal data to third parties. However, ESG may share personal data with affiliated companies, as required to process your orders or provide you with information or services related to products.
The Website is not intended for children and ESG does not knowingly collect data relating to children.
You may receive periodic catalogues or mailings from ESG with information on new products. If you do not wish to receive such mailings, or if you have any questions relating to this privacy policy, please let ESG know by calling 1-800-56-SONIC or emailing ESG at info@e-sonic.com.
If ESG’s privacy policy changes in the future, it will post such changes to the Website in order to notify you of these changes.
Security
ESG has appropriate security measures in place to protect against the loss, misuse or alteration of information that it has collected from you at the Website. However, the security of the internet cannot be guaranteed. If an incident is reported that affects your information, ESG will comply with all required reporting obligations.
What is CASL?
As of July 1st, 2017, CASL is a new enforced anti-spam law that will apply to all electronic messages (i.e., email, texts) organizations send in connection with a “commercial activity.” Its key feature requires Canadian and global organizations that send commercial electronic messages (CEMs) within, from or to Canada to receive consent from recipients before sending messages. CASL does not apply to CEMs that are simply routed through Canada.
Implied vs. Express Consent
The law defines two types of consent: implied and express. Implied consent is a looser interpretation, whereas express consent requires action from both sender and recipient. Implied consent includes when:
- A recipient has purchased a product, service or made another business deal, contract, or membership from your organization in the last 24 months;
- You are a registered charity or political organization, and the recipient has made a donation or gift, has volunteered, or attended a meeting organized by you; or
- A professional message sent to someone whose email address was given to you, or is conspicuously published, and who hasn't published or told you that they don't want unsolicited messages.
If your recipients don't meet any of the above criteria, then express consent is required before you can send campaigns to them.
Express consent means written or oral agreement to receive specific types of messages, for example, "You want to receive monthly newsletters and weekly discount notifications from Company B."
Express consent is only valid if the following information is included with your request for consent:
- A clear and concise description of your purpose in obtaining consent
- A description of messages you'll be sending
- Requestor's name and contact information (physical mailing address and telephone number, email address, or website URL)
- A statement that the recipient may unsubscribe at any time.
Responses and Updates
ESG generally responds to any e-mail questions, requests for service or information, and other inquiries it receives. ESG may also retain this correspondence to improve its products, services and the Website.
Surveys
From time-to-time ESG may request information via surveys. Participation in these surveys is completely voluntary. Survey information will be used to monitor or improve the Website, and/or improve ESG’s customer service and product offerings.
Terms of use
The Website may contain links to third-party sites. The linked sites are not under the control of ESG and ESG is not responsible for the contents of any linked site, any link contained in a linked site, any changes or updates to such linked site, or any transmission from any linked site. When you click on a third-party link, such third-party may collect data about you. ESG encourages you to read each privacy policy of any third-party link you access.
Cookies
A cookie is a piece of information that the Website sends to your browser, which then stores this information on your system. A cookie allows the Website to remember iinformation about your preferences either until you exit your current browser or until you disable or delete the cookie.
License and Site Access
The Website or any portion of the Website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written consent of ESG.
Data Retention
ESG will retain personal data throughout its relationship with you. You may request to have your personal data amended, blocked or removed by contacting ESG as described above. You understand and agree that ESG will retain personal data for a period of time that enables it to maintain business records for analysis and audit purposes, comply with record retention requirements under the law, defend or bring any existing or potential legal claims and address any complaints regarding the services offered by ESG. ESG will discontinue the use and delete such personal data when it is no longer required for these purposes.
